BSB30415 Certificate III in Business Administration


Certificate III in Business Administration BSB30415

This qualification applies to a range of administrative roles in varied contexts.

Individuals in these positions use some discretion and judgement and may provide technical advice and support to a team.



If Eligible for funding,
this course starts from


Check eligibility for funding and payment options below.

Enrolment details

Qualification level

Entry conditions 






Certificate III

15 years old, not attending high school

2-3 days a week (evening)

Observation, classroom, practical

Face to face 

Units Included

There are 13 units of competency for this qualification. This qualification contains 2 Core units plus 11 Elective units, of which 7 elective units must be selected from the Group A units below. 4 Elective units may be selected from Group A or Group B elective units listed below, or any currently endorsed Training Package or accredited course at the same qualification level. If not listed below, 2 of the electives units may be selected from a Certificate II or Certificate IV qualification.


BSBITU307 – Develop keyboarding speed and accuracy

BSBWHS201 – Contribute to health and safety of self and others

Group A

BSBADM307 – Organise schedules

BSBITU303 – Design and produce text documents

BSBITU306 – Design and prodcue business documents

BSBWRT301 – Write simple documents

BSBITU309 – Produse desktop published documents

Group B

BSBADM302 – Produce texts from notes

BSBINM302 – Utilise a knowledge management system

BSBWOR301 – Organise personal work priorities and development

BSBCMM301 – Process customer complaints

BSBCUS301 – Deliver and monitor a service to customers

Electives from a Certificate II or Certificate IV qualification

BSBITU302 – Create electronic presentations

BSBITU304 – Produce spreadsheets

BSBINN301 – Promote innovation in a team environment 

BSBDIV301 – Work effectively with diversity



Check your funding eligibility

  • Be a Queensland resident 
  • Be 15 years of age or older and have finished secondary school or left school; 
  • Not hold or be already undertaking a Certificate III or higher level qualification (Certificate III qualifications completed whilst at school will not exclude you from accessing this funding); 
  • Be an Australian citizen or permanent resident (includes humanitarian entrant), temporary resident with the necessary visa and work permits on the pathway to permanent residency, or a New Zealand citizen) 
  • The Certificate 3 Guarantee program is a Queensland Government Initiative. 
    Prices are subject to change without notice.

Payment Plans

Where you do not meet the eligibility for funding we offer a range of  affordable payment plans to be paid over the duration of your course, contact us below to find out more. For any more information please enquire below.