This qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.
If Eligible for funding,
this course starts from
Check eligibility for funding and payment options below.
15 years old, not attending high school
2-3 days a week (evening)
Observation, classroom, practical
Face to face
There are 12 units of competency for this qualification. Comprising of 1 core unit and 11 electives
BSBWHS302 – Apply knowledge of WHS legistlation in the work place
BSBADM311 – Maintain business resources
BSBADM307 – Organise shedules
BSBCMM301 – Process customers complaints
BSBCUS301 – Deliver and monitor a service to customers
BSBDIV301 – Work effectivley with diversity
BSBINM301 – Organise workplace information
BSBINN301 – Promote innovation in a team environment
BSBPRO301 – Recommend products and services
BSBITU304 – Produce spreadsheets
BSBPUR301 – Purchase goods and services
BSBWOR301 – Organise personal work priorities and development
BSBWOR201 – Manage personal stress in the workplace
BSBWOR202 – Organise and complete daily work activities
BSBCUE307 – Work effectively in customer engagement
BSBCUE309 – Develop product and service knowledge for customer engagement operation
BSBLED401 – Develop teams and individuals
BSBMGT403 – Implement continuous improvement
BSBSUS401 – Implement and monitor environmentally sustainable work practices
Check your funding eligibility
- Be a Queensland resident
- Be 15 years of age or older and have finished secondary school or left school;
- Not hold or be already undertaking a Certificate III or higher level qualification (Certificate III qualifications completed whilst at school will not exclude you from accessing this funding);
- Be an Australian citizen or permanent resident (includes humanitarian entrant), temporary resident with the necessary visa and work permits on the pathway to permanent residency, or a New Zealand citizen)
- The Certificate 3 Guarantee program is a Queensland Government Initiative.
Prices are subject to change without notice.
Where you do not meet the eligibility for funding we offer a range of affordable payment plans to be paid over the duration of your course, contact us below to find out more. For any more information please enquire below.